Simple: I will work on your project for as long as it takes, how many versions and concepts necessary to get to results of your complete satisfaction.
Most of the services are offered a flat rate fee basis. The cost is upfront and with no hidden fees. I will make my best effort to deliver within the milestones set for your project, but if you are not sold on the results, I will keep working on it until you are.
As uncommon as it is, if you definitely don’t like my work or feel I am not “getting you”, we will refund your deposit*.
That is how confident I am about our work and design quality.
*minus any costs of third party services or purchases required by the project specifications.